- Joined
- Oct 1, 2015
- Messages
- 105
- Reaction score
- 36
So, my bot is two weeks old. Yesterday it went 'off line' with the LEDs solid blue.
I rebooted the ASUS router, mesh router, and bot. The bot came back with flashing blue LEDs. It will not connect to the network via WIFI or E-Cable.
Tried to re-connect with the app to the WIFI, error message that there is a problem...re-booted the phone and the bot...same issue. However the bot did show up on the ASUS Router with an IP address (this is progress), and the LEDs turned blue. However the app shows the bot is off line (red dot & log shows off line) and trying to communicate to it reports it is off line.
Deleted the Bot from the app, mistake as I now can only get the error message when trying to connect the wifi. connecting the E-cable will change the LEDs to blue, but the app still reports it as off line.
Any other ideas as to what to do next?? (...and yes, I started by working with support but, I'm still broke...)
I rebooted the ASUS router, mesh router, and bot. The bot came back with flashing blue LEDs. It will not connect to the network via WIFI or E-Cable.
Tried to re-connect with the app to the WIFI, error message that there is a problem...re-booted the phone and the bot...same issue. However the bot did show up on the ASUS Router with an IP address (this is progress), and the LEDs turned blue. However the app shows the bot is off line (red dot & log shows off line) and trying to communicate to it reports it is off line.
Deleted the Bot from the app, mistake as I now can only get the error message when trying to connect the wifi. connecting the E-cable will change the LEDs to blue, but the app still reports it as off line.
Any other ideas as to what to do next?? (...and yes, I started by working with support but, I'm still broke...)