BRS customer service

GillMeister

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What state or country do you live in
Minnesota
I want to give a quick shout out to Matt and Tyler at #BRS. Had an issue with a LED which, due to special circumstances, I didn't know had a problem until too late. They understood the circumstance and tried to fix the unit, but it wasn't repairable. In the end they issued a refund even though it was past their return guidelines.

I purchased a new one from them and they will continue to be my go-to source for equipment and supplies.
 
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IF YOU HAD TO OPERATE EVERYTHING ELSE MANUALLY, WHICH AUTOMATED SYSTEM WOULD YOU KEEP?

  • Auto top-off

    Votes: 40 58.8%
  • Automated dosing

    Votes: 5 7.4%
  • Mechanical filtration / roller filter

    Votes: 4 5.9%
  • Automated water testing

    Votes: 3 4.4%
  • Automatic feeding

    Votes: 0 0.0%
  • Lighting schedule

    Votes: 9 13.2%
  • Controller and remote monitoring

    Votes: 3 4.4%
  • Leak detection and emergency shutoff

    Votes: 1 1.5%
  • Automatic water changes

    Votes: 2 2.9%
  • None. I prefer to operate everything manually

    Votes: 0 0.0%
  • Something else (explain in the comments)

    Votes: 1 1.5%
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