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BRS customer service

Please read here before posting. Outside comments are not permitted per R2R's feedback forum policy. This is to allow the buyer and seller to have a streamlined conversation and hopefully come to a mutually satisfactory resolution in a negative transaction. If you would like to contribute your own feedback experience with either the buyer or seller, you may do so by creating your own feedback thread. Only the thread starter and vendor will have posting access. Thank you.

GillMeister

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I want to give a quick shout out to Matt and Tyler at #BRS. Had an issue with a LED which, due to special circumstances, I didn't know had a problem until too late. They understood the circumstance and tried to fix the unit, but it wasn't repairable. In the end they issued a refund even though it was past their return guidelines.

I purchased a new one from them and they will continue to be my go-to source for equipment and supplies.
 
Please read here before posting. Outside comments are not permitted per R2R's feedback forum policy. This is to allow the buyer and seller to have a streamlined conversation and hopefully come to a mutually satisfactory resolution in a negative transaction. If you would like to contribute your own feedback experience with either the buyer or seller, you may do so by creating your own feedback thread. Only the thread starter and vendor will have posting access. Thank you.
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When to mix up fish meal: When was the last time you tried a different brand of food for your reef?

  • I regularly change the food that I feed to the tank.

    Votes: 45 21.2%
  • I occasionally change the food that I feed to the tank.

    Votes: 73 34.4%
  • I rarely change the food that I feed to the tank.

    Votes: 70 33.0%
  • I never change the food that I feed to the tank.

    Votes: 20 9.4%
  • Other.

    Votes: 4 1.9%

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