Hands down, the customer service at BSA is the best I've experienced in the hobby. As soon as my order was placed Ben sent me a text message letting me know that he was working on it already. Ben had some other treats to tempt me with and at this point I'm just itching to get my corals. If they look half as good as the quality of service that I've received I know that they'll be in good shape! I'll update as soon as they get here... well after I gawk at them for a while.