Cant get on your site need to put in support ticket

Djtonton

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well after spending 2 hours trying to fix this ridiculous gyre pump "i once loved" i cannot get the right side of the pump to push water. i have tried taking the whole thing apart / switching paddles and still cant get it to work.

now super annoyed i try to get on your website and i it wont load from my phone from my mac, or from the wifes surface.

i need some advice what to do im almost had it with buying tons of paddles every month very tempting to switch back to something else.

sorry just super annoyed i can get a simple powerhead working and annoyed that in my 10 years of being in saltwater i have had to put more money into this pump than all my pumps combined
 

FoD

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Good luck...they were not helpful at all after mine broke all paddles within a week. Motor kept binding, and snap. Wouldn't replace paddles, but offered to sell me some new ones. My Vortech's work ask the time, every time.
 
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Djtonton

Djtonton

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Did you get in touch with Carlos?

Yes he did reach out and sent me an article that i had already went through on your site i opened yet another set of new paddles and took the whole thing apart twice last night and so far its back working idk what i did to fix it
 
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