- Joined
- Aug 20, 2014
- Messages
- 1,099
- Reaction score
- 376
So I bought a Wav starter kit in 2016. I had to get one replaced last year due to a short in the line somewhere. Neptune was great to work with even though the power head was out of the warranty period. The new one has the light coating on the magnet.
BUT now the other started to stop working, I opened it up to clean and saw that it split on both sides of the magnet and there is what appears to be rust. I contacted Neptune but this time they say I need to buy a new $50 impeller. I understand that it is 2 years old but not even a discount on a replacement part that is failing and rusting in my tank? Is this an expected failure that I should be expecting every couple years?
Any way CHECK YOUR IMPELLERS
BUT now the other started to stop working, I opened it up to clean and saw that it split on both sides of the magnet and there is what appears to be rust. I contacted Neptune but this time they say I need to buy a new $50 impeller. I understand that it is 2 years old but not even a discount on a replacement part that is failing and rusting in my tank? Is this an expected failure that I should be expecting every couple years?
Any way CHECK YOUR IMPELLERS