Contacting support for Red Sea

Users Who Are Viewing This Thread (Total: 1, Members: 0, Guests: 1)

RHEC

New Member
View Badges
Joined
Jul 19, 2021
Messages
1
Reaction score
0
Location
DMS
Rating - 0%
0   0   0
I have email Red Sea Support two times and called and left messages two time all within a week. Have not gotten any response or even talked to a live person always had to leave message. What is a different way of contacting them? I have a Reef Led light the the power supply melted and need it replaced.
 

blaxsun

10K Club member
View Badges
Joined
Dec 15, 2020
Messages
26,709
Reaction score
31,131
Location
The Abyss
Rating - 0%
0   0   0
I use the Red Sea support form to fill out a support ticket. They typically get back to me within 24-48 hours. They have been excellent with warranty support as well as spare parts.
 

Mastering the art of locking and unlocking water pathways: What type of valves do you have on your aquarium plumbing?

  • Ball valves.

    Votes: 43 48.3%
  • Gate valves.

    Votes: 47 52.8%
  • Check valves.

    Votes: 20 22.5%
  • None.

    Votes: 23 25.8%
  • Other.

    Votes: 9 10.1%
Back
Top