Coral " Carrier Delays "

[Braves Fan]

I want some help in making me understand why this is the way it is :)

You buy a coral ,, it is listed for sale ,, with a provision that the seller is not responsible for " Carrier Delays "

Why should the buyer have to take the brunt of the loss ,, the way I see it :) ,, the seller is selling a product ,,, it should be their responsibility to insure that it arrives alive and in good health ,, if not ,, they " should have to make " it good by replacing the coral or refund the money ,, if a second coral can't be sent ,,, I can understand the buyer should have to pay the second shipping cost ,, but to add this provision " Not responsible for Carrier Delays "

I know most sellers are on the up & up ,,, and will do what they can to send a replacement coral ,,, but at the end of the day ,, maybe its just me ,,, but I don't like this provision ,,, not one bit lol ,,, why put it all on me as the buyer ,,

 

[dede]

I agree it should not be the buyer's responsibility when there are shipping delays and coral deaths. This is just a poor business model in my opinion. This is one of the first things I look for when shopping online; their shipping policy and guarantee. Just one of the reasons I love WWC!

 

[ReeferMadness80G]

I’ve dealt with carrier delays recently,, except it wasn’t coral or anything alive,,, it was dry goods,,,,the package was lost in transit,,,,,so I ask when does the buck get passed to the “carrier” or the buyer,,,,,,,especially during the holidays when there is so many packages,,,,,,,,,who is responsible when an item is lost in transit,,,,,,,,,,,,,,,,I don’t ship a lot or buy a lot that needs shipped,,,,,,,,,,,,,,,,,however I think the seller should be responsible until the product “for sale” reaches the buyers hands successfully,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,anything before that it should fall on the seller to coordinate with the “carrier” for replacement or reimbursement,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,

 

[Mattrg02]

I agree that part of the burden should be on the seller. I could see the buyer covering shipping and the seller covering the coral or refund. The seller can always snip a new frag for the buyer.