CoralVue Customer Service

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fragit

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Freeport
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Maine
Just got a Reef Octopus Classic 202-S this past Friday, I bought it from Bulk Reef Supply. I was cleaning off the little bits of Styrofoam from the packaging before I put it together and noticed that on the baseplate there was a rubber foot missing from the plate. I emailed CoralVue support Saturday morning. Got a response this morning, they asked for proof of purchase and took care of every thing. Parts are in the mail! Great job Coral Vue!!!!
 
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WHAT DO YOU ALWAYS RUN OUT OF AT THE WORST TIME?

  • Salt mix

    Votes: 12 16.2%
  • Fish or coral food

    Votes: 4 5.4%
  • Test kits or reagents

    Votes: 7 9.5%
  • Filter media or replacement fleece

    Votes: 4 5.4%
  • RO/DI filters or supplies

    Votes: 13 17.6%
  • Fragging and repair supplies, like glue or epoxy

    Votes: 8 10.8%
  • I keep a backup of everything

    Votes: 20 27.0%
  • Other (Post in the comments)

    Votes: 6 8.1%
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