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As of June 1st Coralvue took over as sole distributor for Elos brand products in the USA. I think this is a great acquisition for Coralvue and an even better fit for the Elos brand. Coralvue has done a great job already with other well known brands like Reef Octopus and Maxspect so there is no indicator that this move will be anything less than great for all parties involved and especially to us as the consumer.
What are your thoughts?
What are your thoughts?
May 28, 2013
Transfer of North American Distribution and Customer Support
Dear Elos Customers,
Effective June 1st, 2013, CoralVue Industries (hereinafter CoralVue) will be taking over North American distribution of the complete line of Elos products.
For customers who had previously purchased Elos products from Elos USA the remaining warranty of your products will be honored and supported by CoralVue. All current and unfulfilled orders placed to Elos USA will become null and void immediately. Any outstanding monies or credits owed to or by Elos USA must be settled with Elos USA. CoralVue assumes no liability for debt or products owed by Elos USA.
Elos USA will no longer be responsible for any customer services or support for the Elos product line such as repairs, returns or refunds. All claims shall be made through CoralVue.
If you have any questions or inquires regarding this arrangement, please do not hesitate to contact CoralVue at the following phone number or email address.
Phone: Chris Conti 985-718-1465
Email : [email protected]
Thank you in advance for your support.
Nicola Gandini
Elos s.r.1.