- Joined
- Nov 19, 2019
- Messages
- 454
- Reaction score
- 988
Thank you all for pointing out the cracking issue. As consumers, letting others know of know issues is a great help to others and that's what forums are for... however, stop tagging the ecotech folks in this thread. They're not going to respond to a group of unsatisfied angry folks. Send them your complaints in appropriate separate email and claim your warranty. They will deal with it on an individual basis, or create a recall notice if there at that many issues. If you read other thread in this forum, ETM already said what they are going to do with that particular customer, and that may be the same response to you. I'm not linked with Ecotech in any way. The only Ecotech product I have bought is the MP40s and MP60. Calling out ecotech staff to respond to this thread is not the proper way to deal with your issues. I also heard ecotech is closed due to the Covid-19 crisis. Shoot them a warranty claim and give them some time to figure out what they will do about the claims.