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Customer service & review

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dmuldoon45

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So today I noticed vca on the forum. I notice man I see these dude and really wanted to take flight on their product when I seen them at rap Anaheim. They were very helpful at the show and that didn't leave when they left the show. I talked to Antonio on a Sunday!!! Today!!!We talked aquariums and set ups the conversation was more like a conversation with a hobbiest. Not a sale. Antonio is hoesntly a friend. It's Sunday and he wants to talk aquarium talk. Very awesome he threw out some pointers and told me how his products work. I have not received the product yet but when I do I'll be doing a before and after review with my fishes favorite snack brine!!! Heard mixed reviews about feeding them brine but I'll tell you my fish don't care they go nuts of it and it's also gonna be a good comparison to show the difference between regular loc line. And the accelerator. I'll be doing the review on Saturday to show difference. But till then I just wanted to let yah know don't be afraid to ask question seems these guys stand behind their product and it was a pleasure ordering from them. Thanks for the great support and customer service vca you get a solid 5 stars from me.
 

Vivid Creative Aquatics

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Thanks @dmuldoon45 for the kind words.
I'm a hobbyist first, so i know exactly where you are coming from. I always appreciated good cusotmer service, so i do what ever i can to provide the same from my end

Happy reefing!
 
Please read here before posting. Outside comments are not permitted per R2R's feedback forum policy. This is to allow the buyer and seller to have a streamlined conversation and hopefully come to a mutually satisfactory resolution in a negative transaction. If you would like to contribute your own feedback experience with either the buyer or seller, you may do so by creating your own feedback thread. Only the thread starter and vendor will have posting access. Thank you.
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Rock solid aquascape: Does the weight of the rocks in your aquascape matter?

  • The weight of the rocks is a key factor.

    Votes: 10 8.7%
  • The weight of the rocks is one of many factors.

    Votes: 42 36.5%
  • The weight of the rocks is a minor factor.

    Votes: 35 30.4%
  • The weight of the rocks is not a factor.

    Votes: 27 23.5%
  • Other.

    Votes: 1 0.9%
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