Not a common post in the forums as we all know Digital Aquatics customers service is not all that great. But be advised that they have removed their phone number form their webpage and not responding to emails either. I have left multiple messages and emails with no response. My issue has been with the Net Module. I got it installed and finally online using this DD-WRT hack on a Netgear wireless router: https://www.reef2reef.com/threads/h...r-into-a-wireless-adapter-using-dd-wrt.59671/ The problem is the online interface does not recognize my modules and lists them as Unknown. The sidebar FAQ says you have to call DA to get this resolved. So I guess I'm done with this. Way too many hours into this mickey mouse setup. $30 bucks I just bought 100ft Cat 5 Cable and will run it through the wall to my router in the bedroom. I could have done that in 1 hour compared to the hours of reading and messing with a wireless bridge setup. I just hate having to unplug the iTemp to use the SID because it flashes an alarm and my heaters come on because the RKL thinks it's 77 degrees in there for some reason and the temp just goes up quickly. (I run two ehiem 200w heaters on a 90 gal) Just thought I would advise anyone trying to reach DA for support.