Placed an order with them 2+ weeks ago and I still dont have my package. First week it had snowed for 2 days so thats understandable but another week??? I called and customer service said "it will be shipped today and youll recieve an email with tracking info".....that was 4 days ago... I called in again a few times just to get attitude from cust service reps who would tell me to call back before closing time to see if my order shipped, just to be put in hold until they close for the day. A complete joke of a company. Needless to say i cancelled my order.BUYER BEWARE. 1ST AND LAST TIME BUYING FROM THEM!