Do secondhand AI Prime lights have to be unlinked?

Karen00

2500 Club Member
View Badges
Joined
Jan 7, 2020
Messages
3,566
Reaction score
6,074
Location
Toronto
Rating - 0%
0   0   0
Hello fellow saltines,

I'm looking to buy a used AI Prime HD (not the 16). After reading the Alkatronic thread I thought I better look into the Prime lights. If I read AI's website correctly there is a reset on the light. Is this correct or does the current owner have to unlink it or should they unlink it regardless?
 

vetteguy53081

Well known Member and monster tank lover
View Badges
Joined
Aug 11, 2013
Messages
108,107
Reaction score
242,667
Location
Wisconsin -
Rating - 100%
17   0   0
Hello fellow saltines,

I'm looking to buy a used AI Prime HD (not the 16). After reading the Alkatronic thread I thought I better look into the Prime lights. If I read AI's website correctly there is a reset on the light. Is this correct or does the current owner have to unlink it or should they unlink it regardless?
I have 2 used and paired them together but the account does not have to be unlinked however ask seller to remove the lights off their Ai page
There is a reset button yes but it’s not a factory reset- it’s for default on light
 
OP
OP
Karen00

Karen00

2500 Club Member
View Badges
Joined
Jan 7, 2020
Messages
3,566
Reaction score
6,074
Location
Toronto
Rating - 0%
0   0   0
I have 2 used and paired them together but the account does not have to be unlinked however ask seller to remove the lights off their Ai page
There is a reset button yes but it’s not a factory reset- it’s for default on light
Thank you!!!!! This is why I thought I better ask. Whew! :-)
 

Seascapes

Active Member
View Badges
Joined
Apr 16, 2019
Messages
263
Reaction score
95
Location
Texas
Rating - 0%
0   0   0
I have 2 used and paired them together but the account does not have to be unlinked however ask seller to remove the lights off their Ai page
There is a reset button yes but it’s not a factory reset- it’s for default on light
I'm selling my hydra 26s. Can I just delete the app. The lights are not connected anymore
 

Twocorns

Well-Known Member
View Badges
Joined
Apr 13, 2016
Messages
636
Reaction score
256
Location
LV, NC
Rating - 50%
2   2   0
I have a second hand ai prime 16. All I had to do was reset the light, using the dedicated reset button, and the light becomes "adoptable" by whomever is closeby to the light.
 

vetteguy53081

Well known Member and monster tank lover
View Badges
Joined
Aug 11, 2013
Messages
108,107
Reaction score
242,667
Location
Wisconsin -
Rating - 100%
17   0   0
I'm selling my hydra 26s. Can I just delete the app. The lights are not connected anymore
Disconnect account and reset and good to go
 

oreo54

5000 Club Member
View Badges
Joined
Sep 18, 2017
Messages
6,877
Reaction score
4,083
Rating - 0%
0   0   0

>>>AI-Fi Light: I bought a used light and can't add it to myAI
Not yet followed by anyone
Overview
Any AI-Fi device purchased used will need to be factory reset and removed from the previous owner's account before being configured on your myAI account. Start by contacting the prior owner and ask them to delete any light(s) from their myAI account then perform a factory reset by following the steps below.

Steps:
Hold the reset button on your light until the LED indicator begins flashing red (Release once flashing red & allow up to 2 minutes for reset to complete)
Repeat step 1 for each light purchased used
Open your device's WiFi setting and connect to a single AI-Fi Light WiFi network.
Open the myAI app and select the '+" button then "Add AI-Fi Device"
Follow the steps on screen to configure that device
**If you encounter any errors stating "AI-Fi device being registered to a different account", please email the serial number from each light(s) to [email protected] and request they be removed.**<<<
 
Last edited:

Hooz

Valuable Member
View Badges
Joined
Aug 16, 2020
Messages
2,068
Reaction score
2,039
Location
Heath, OH
Rating - 100%
1   0   0

>>>AI-Fi Light: I bought a used light and can't add it to myAI
Not yet followed by anyone
Overview
Any AI-Fi device purchased used will need to be factory reset and removed from the previous owner's account before being configured on your myAI account. Start by contacting the prior owner and ask them to delete any light(s) from their myAI account then perform a factory reset by following the steps below.

Steps:
Hold the reset button on your light until the LED indicator begins flashing red (Release once flashing red & allow up to 2 minutes for reset to complete)
Repeat step 1 for each light purchased used
Open your device's WiFi setting and connect to a single AI-Fi Light WiFi network.
Open the myAI app and select the '+" button then "Add AI-Fi Device"
Follow the steps on screen to configure that device
**If you encounter any errors stating "AI-Fi device being registered to a different account", please email the serial number from each light(s) to [email protected] and request they be removed.**<<<

That's a little misleading.

You can do the button reset and add an AI-Fi device to the app regardless of the "linked" status. You'll be able to control it from the app locally, set schedules, etc.

If you want to link it to the cloud so you can control it while away from your local wifi network, THEN you'll need to email the serial number to AI support so they can unlink it from the previous owner's account.
 

TOP 10 Trending Threads

Back
Top