DOA Foxface in 65 degree water?

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Lunasea_5

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I recently made an order for a small One Spot Foxface from Live Aquaria. I had not bought fish from them for probably a decade but they had what I wanted in stock. Unfortunately the poor fish arrived DOA, with the main thing I noticed when taking the bag out of the box was how cold it was. I measured the water temperature which was at most 65 degrees F, way too low for any tropical marine fish. I realize the fish was shipping from CA to FL and temps are still quite warm, but there were two small cold packs in the box and all that did was to cool everything instead of holding any stable temperature. Was wondering if anyone else had experienced anything like this - I'm likely only going to get store credit from them so trying to gauge if I should even bother getting livestock from them again.
 
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HOW MUCH DOES A FISH’S FEEDING REQUIREMENTS AFFECT YOUR STOCKING DECISIONS?

  • A lot! - I avoid fish that require frequent or specialized feeding

    Votes: 10 27.0%
  • Quite a bit, but an automatic feeder can change my answer

    Votes: 6 16.2%
  • It depends on whether my nutrient export can handle it

    Votes: 5 13.5%
  • It depends on how badly I want the fish

    Votes: 10 27.0%
  • Not much. I’m willing to adjust my routine

    Votes: 9 24.3%
  • Not at all. Feeding demands don’t limit my stocking choices

    Votes: 6 16.2%
  • I usually learn about the demanding feeding schedule after buying the fish!

    Votes: 2 5.4%
  • I haven’t really considered this before

    Votes: 3 8.1%
  • Something else (see my comments in the thread)

    Votes: 1 2.7%
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