- Joined
- Jan 9, 2020
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Hey everyone. So I posted a MRC MR2 Protein Skimmer on eBay and sold it for $150 shipped. While in transit, it just stopped moving for a week and a half and the buyer demanded a refund, which I did of course because the package was apparently lost. I purchased insurance for it but before I filed a claim I checked the tracking a week and a half later, and sure enough it was updated and the package was on route. I tried to explain to the buyer that it could be delayed due to COVID but they wanted a refund. I can understand they wanted a refund since the package hadn’t arrived but this is where it gets tricky. The package officially arrived and now the buyer has their money back AND my protein skimmer. Is the buyer able to keep the skimmer and the money because it wasn’t delivered on time? Anything I can do here? Just frustrated because I’ve heard bad things about eBay and didn’t think this would happen and plus the buyer is seriously being a bad enough person to not respond to my messages and apparently just wants to keep my money and skimmer. Sorry for the long post just a little annoyed at this situation.