So I have purchased 2X XR30W G3pro, reeflink and hanging kit from @broach last week. I have not really tried to set them up yet as my tank is still in the process of getting plumbed.
Today, after organizing all the wiring I tried the download and connect the unit to my network. Turns out I am getting a message saying that the unit is already in use with another account and it won't let me connect it to my network nor do a factory reset.
I haven't even registered or attempted to connect the lights yet but it looks like it will end up going through the same process as well.
Tried messaging @broach since last week but not getting any response. Has anyone purchased a second hand ecotech product and had these issues?
Today, after organizing all the wiring I tried the download and connect the unit to my network. Turns out I am getting a message saying that the unit is already in use with another account and it won't let me connect it to my network nor do a factory reset.
I haven't even registered or attempted to connect the lights yet but it looks like it will end up going through the same process as well.
Tried messaging @broach since last week but not getting any response. Has anyone purchased a second hand ecotech product and had these issues?