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Ecotech Marine, incredible service

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dnov99

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My MP40 was making a loud grinding noise, but still working. It was at least 2 months out of warranty, so I sent into ecotech for service expecting to pay for it to be repaired. The guys at ecotech determined the problem and sent me a whole new MP40 at no cost since it was still close to the warranty period. All this happened within 1 week timeframe. Now that is just amazing and top notch customer service!!!
 
Please read here before posting. Outside comments are not permitted per R2R's feedback forum policy. This is to allow the buyer and seller to have a streamlined conversation and hopefully come to a mutually satisfactory resolution in a negative transaction. If you would like to contribute your own feedback experience with either the buyer or seller, you may do so by creating your own feedback thread. Only the thread starter and vendor will have posting access. Thank you.
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When to mix up fish meal: When was the last time you tried a different brand of food for your reef?

  • I regularly change the food that I feed to the tank.

    Votes: 38 23.9%
  • I occasionally change the food that I feed to the tank.

    Votes: 54 34.0%
  • I rarely change the food that I feed to the tank.

    Votes: 48 30.2%
  • I never change the food that I feed to the tank.

    Votes: 15 9.4%
  • Other.

    Votes: 4 2.5%
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