Ecotech Mobius

[Novey]

Hi All, is anyone having issues with Ecotech Mobius today? After logging in, I only seem to be prompted to Add a Tank. It doesn't allow me to see all my devices not my aquariums already registered. I tried to contact Ecotech but it is Sunday so they are closed. I can't see any other posts on this at all so not sure if it is affecting just me!

 

[T-J]

No issues on my end.
Have you tried re-installing the app?

 

[ReefRondo]

There has been a significant app update recently.

 

[Novey]

No issues on my end.
Have you tried re-installing the app?

Yes, reinstalled the app. It is like Mobius only recognises me as a new user. I can log in but the first thing I see is screen that states that I am a new user and to set everything up again!

 

[vitopapa]

Hi guys sry me english very bad i have G3 pro Radeon how much intensitiy need 20 gallon tank ?

 

[VermontReefs]

Try a Hard reset on your phone or device that you're using for the app

 

[Novey]

Try a Hard reset on your phone or device that you're using for the app

Thanks for taking the time to help. I tried hard resetting my phone also and still no luck. Starting to think that whilst my log in details exist, my profile has been removed from the Ecotech server and therefore thinks I’m a new user.