Excellent Service

Jared Bryant

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I received my order from Dr.Reef on Friday the 10th. 5 fish total 2 clowns, Copperband, flameback angel, royal gramma and all were packaged great and all fish fat and healthy. Acclimated just like he requested and all fish did great. The copperband ended up passing on the 2nd night. Not sure as he was not skinny but he didn't eat for me and stayed at the top of the aquarium. Could have been my Tomini Tang or hippo tang but not sure as I didn't see any aggression that would cause damage. Dr.Reef quickly gave credit for the butterfly and I couldn't have asked for better service. I will be ordering again before the winter weather hits and have confidence I will get another quality shipment. Would recommend his service to anyone that wanted quarantined fish.
 
Thank you for your feedback. I am sorry to hear the copperband didnt make it. Like shipping stress got to it or sometimes ammonia poisoning in the bag. But we will credit/replace it for you as its under our 3 day stay alive guarantee. Let us know if we can help you with anything else. Thank you and Happy Reefing
 
I received my order from Dr.Reef on Friday the 10th. 5 fish total 2 clowns, Copperband, flameback angel, royal gramma and all were packaged great and all fish fat and healthy. Acclimated just like he requested and all fish did great. The copperband ended up passing on the 2nd night. Not sure as he was not skinny but he didn't eat for me and stayed at the top of the aquarium. Could have been my Tomini Tang or hippo tang but not sure as I didn't see any aggression that would cause damage. Dr.Reef quickly gave credit for the butterfly and I couldn't have asked for better service. I will be ordering again before the winter weather hits and have confidence I will get another quality shipment. Would recommend his service to anyone that wanted quarantined fish.
Go recommend him here! https://www.reef2reef.com/threads/b...hipped-livestock.1132067/page-3#post-13931629
 

WHICH PART OF YOUR SETUP IS HARDEST TO REACH OR REMOVE FOR ROUTINE MAINTENANCE?

  • Glass behind or beside the tank

    Votes: 8 32.0%
  • Powerheads or wavemakers

    Votes: 2 8.0%
  • Sump or rear filtration chambers

    Votes: 3 12.0%
  • Skimmer or other filtration equipment

    Votes: 1 4.0%
  • Overflow or plumbing

    Votes: 7 28.0%
  • Lights or lids

    Votes: 0 0.0%
  • Mine is pretty easy to access!

    Votes: 3 12.0%
  • Other—tell us what I missed

    Votes: 1 4.0%
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