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Exception to the Rule? Excellent Customer Service - ReefChasers

Please read here before posting. Outside comments are not permitted per R2R's feedback forum policy. This is to allow the buyer and seller to have a streamlined conversation and hopefully come to a mutually satisfactory resolution in a negative transaction. If you would like to contribute your own feedback experience with either the buyer or seller, you may do so by creating your own feedback thread. Only the thread starter and vendor will have posting access. Thank you.

PeterC99

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Recently bought a pretty expensive coral from @ReefChasers. Unfortunately it arrived with barely a pulse. They immediately gave me a credit for the coral.

One month later, I ordered different corals from ReefChasers with my credit. To my surprise - they included a large chunky frag of the original coral I ordered.

ReefChasers has excellent customer service and I will be ordering more corals through them!
 
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Please read here before posting. Outside comments are not permitted per R2R's feedback forum policy. This is to allow the buyer and seller to have a streamlined conversation and hopefully come to a mutually satisfactory resolution in a negative transaction. If you would like to contribute your own feedback experience with either the buyer or seller, you may do so by creating your own feedback thread. Only the thread starter and vendor will have posting access. Thank you.
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