Feedback: Aquatic Life

[Supurderek]

Many times in this hobby, manufacturers/retailers have you jump through hoops or a waiting line before receiving any form of help (whether it be simple or advanced). I, personally, had an issue with plumbing the aquatic life twist-in rodi system with a float valve/auto shut-off valve. I was unsure if I was doing everything correctly based on information provided. I contacted them early this morning, through e-mail, before they opened their phone lines and was promptly (within 15 min) connected with "Dave" who went through all the plumbing questions I had and even suggested where to connect check valves! Problem has been solved and it only took an e-mail and 25 min out of my morning BEFORE they were even open for customer service! Thank you Aquatic Life! A+

 

[Reef Jeff]

I agree. Aquatic Life has great customer service and high quality water purification products. Pricing is very reasonable and systems are very user friendly. Their twist in cartridges are the best I have seen and I don't dread changing filters anymore.

Their RO cartridge produces between 1-2 TDS on well water pressure of 45 psi and the DI unit is consistently 0 TDS. I plan to buy another one (RO without the DI) to replace my home RO filter just because filters are so easy to change.

Thanks Aquatic Life!