Fusion connection

GillMeister

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Heres a point of frustration for me. I lost my Fusion connection after my Aoex crashed last night. Forum members helped me get the Apex running again but now I can't reconnect to Fusion.

Why, in the name of God, do the instructions say "choose Link to Fusion on your Apex dashboard" when you can't access the dashboard until you're linked to Fusion?!! Classic catch 22.
 

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Which model of Apex?
 

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Why, in the name of God, do the instructions say "choose Link to Fusion on your Apex dashboard" when you can't access the dashboard until you're linked to Fusion?!! Classic catch 22.

There's a difference between the Apex dashboard and Fusion. Fusion is a cloud-hosted website at https://apexfusion.com and is totally different than the local web server built into the Apex unit itself.

When they refer to the Apex dashboard, that's the local connection you can access at http://apex.local. From that local dashboard, click the username at the upper right, then choose Link to Fusion:

Link_Fusion_Local_w-1180x400.gif
 
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GillMeister

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Got it. I have the latest Apex, not the classic. I'll try Apex local again. It may have been that I typed it in wrong last time.
 
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GillMeister

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I think I need to go through the whole agonizing process again since I'm using an Android tablet. Apex.local can't be reached so I probably need to find the IP again.
 
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GillMeister

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There's a difference between the Apex dashboard and Fusion. Fusion is a cloud-hosted website at https://apexfusion.com and is totally different than the local web server built into the Apex unit itself.

When they refer to the Apex dashboard, that's the local connection you can access at http://apex.local. From that local dashboard, click the username at the upper right, then choose Link to Fusion:

Link_Fusion_Local_w-1180x400.gif
Nope. Just nope. I tried Apex local and the IP address and both options say the DNS address cannot be found. My Apex ADM says no comm after Apexfusion in the main menu. The Apex is functioning the way it should but I can't take control of it.
 
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GillMeister

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Fusion is reconnected! I did a reset using the ADM and that worked, whereas the reset button on the base unit did nothing. I had one bad WAV powered that had shut the entire system down and now that port doesn't work for the new one I plugged into it. How do I change this from missing to something that works?
Screenshot_20200901-081717_Apex Fusion.jpg
 

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