Getting ApexFusion down on controller

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WVReefJunkie

WVReefJunkie

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Trying to link my Apex to Apex Fusion and Iam getting a down command on my controller. Does anyone know how to fix this so I don't have to wait on Neptune's support team?
 
They just emailed me, I didn't have the Apex wired to my router. Thanks.
 
Saltwater Aquarium

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