Glass Cages

Hydrored · Nov 29, 2021

From the start of the whole process of shopping around for a tank, Joe was nothing but pleasant to work with and was never pushy for a sale, and always happy to answer any questions.

On our second call together I asked Joe about some of the past quality challenges and concerns from forum members. Joe was honest and explained the challenges and what they did to overcome them. I appreciated his open honesty and I could hear the passion he has for making awesome reef tanks, I decided to place an order for a custom 300 gallon tank-

Specs-

Height	84LX33WX25T 300 gallons
Glass Options	Low-Iron-Front-and-Both-Sides
Euro-Bracing Options	Euro Braced with 3/8 Low Iron without Trim and with Concealed Water Line
Silicone	Black
Seam Guards	Yes
Overflow Style	Shadow V2 with 2 Holes Drilled
Vinyl Options	Black, Back
Black Pad	Yes
Starboard Bottom	Yes

We did run into a challenge where there was a defect in the finished product, this was identified in quality control prior to being shipped to me. I'm thankful that Joe called me to discuss the concern, reviewed photos of the defect, and ended up building another new tank as Glass Cages didn't want this to be a representation of the final product. Delays like this suck but again I appreciated the honesty.

The tank has arrived at my home and is absolutely beautiful, meets and exceeds all of my expectations, I couldn't be happier.

Thanks again @Joe Glass Cages

Joe Glass Cages · Nov 29, 2021

Hydrored said:
From the start of the whole process of shopping around for a tank, Joe was nothing but pleasant to work with and was never pushy for a sale, and always happy to answer any questions.

On our second call together I asked Joe about some of the past quality challenges and concerns from forum members. Joe was honest and explained the challenges and what they did to overcome them. I appreciated his open honesty and I could hear the passion he has for making awesome reef tanks, I decided to place an order for a custom 300 gallon tank-

Specs-

Height 84LX33WX25T 300 gallons
Glass Options Low-Iron-Front-and-Both-Sides
Euro-Bracing Options Euro Braced with 3/8 Low Iron without Trim and with Concealed Water Line
Silicone Black
Seam Guards Yes
Overflow Style Shadow V2 with 2 Holes Drilled
Vinyl Options Black, Back
Black Pad Yes
Starboard Bottom Yes

We did run into a challenge where there was a defect in the finished product, this was identified in quality control prior to being shipped to me. I'm thankful that Joe called me to discuss the concern, reviewed photos of the defect, and ended up building another new tank as Glass Cages didn't want this to be a representation of the final product. Delays like this suck but again I appreciated the honesty.

The tank has arrived at my home and is absolutely beautiful, meets and exceeds all of my expectations, I couldn't be happier.

Thanks again @Joe Glass Cages

Thanks so much @Hydrored. Love the design you made. great options.

really appreciate your feedback. really appreciate you giving us a chance. that means a ton to us. I am really proud of the team. Love the ownership and passion the team has been giving the Glass Cages brand. So fun to see them really excelling.

Secondly, thank you for your honest feedback during your journey. Looking forward to seeing how things come together. We love pictures at Glass Cages.

BTW, that call regarding the defect was a tough not. I really dont like making those calls, but they need to happen.

Thanks again!
Joe