Great experience ordering from uniquecorals.com

[slate744]

Just got my order of sps in from uniquecorals.com. I am very please with my order. They called me the day before to confirm the shipping day worked for me. I was kinda surprised by this. I've ordered from quite a few different vendors and this is the first time I have actually gotten called to verify a ship date. I received everything securely packed in the box. All the corals are very happy with lots of color and polyp extension just minutes after putting in my tank. Thanks again unique corals i will definitely be putting in another order soon.

 

[mike007]

Nice stuff looking really nice.

 

[slate744]

Thank you. The pics were taken just a few hours after putting them in my tank.

 

[ohio reefer]

Was going to place a big order with them. This gave me the confidence I needed. Nice pieces btw.

 

[uniquecorals]

Hey Slate,

Thanks for the kind feedback! Sorry for my delayed response.. Should've seen it earlier!

We're always happy to hear feedback- good or bad- from our customers. Believe me, we make plenty of mistakes, too- and try to learn from all of them! We're working hard to create an unmatched customer experience in our industry, and your feedback is very helpful! Glad that you like the pre-shipping phone call. Sure, it's an extra step, but you- our customer, are EVERYTHING to us, and taking a few minutes to clarify shipping seems to be really appreciated by our customers. Plus, we enjoy directly talking to you people- I mean, we play with corals, but we're really a people biz!

Thanks again; let me know if there is anything else we can do to improve our service!

Regards,

Scott Fellman, Co-Owner
Unique Corals