H20cean P1+ help needed

marsis202 · Aug 6, 2023

Well I was hoping my first post would be some good looking pics of the tank but I am having a bit of a headache with a DD h20cean P1+ dosing pump, I am connected to the pump and it has connected to the WiFi however I cannot for the life of me get the firmware time to synchronise with the app time, the time just keeps resetting to 00:00. I have tried factory resetting, upgrading the firmware, removing and reconnecting, I am at a total loss and I was wondering if anyone had experienced this?

Thanks in advance

blaxsun · Aug 7, 2023

I couldn't find anything specific. This might help?

https://www.ultimatereef.net/threads/dd-p1-installation-problem.867035/

marsis202 · Aug 7, 2023

blaxsun said:
I couldn't find anything specific. This might help?

https://www.ultimatereef.net/threads/dd-p1-installation-problem.867035/

Hey thanks very much for the reply, I have spoken to D-D and they have logged onto the device and they believe it's a hardware issue so have told me to return it to where I purchased it or I can send it back to them to repair it.

blaxsun · Aug 7, 2023

marsis202 said:
Hey thanks very much for the reply, I have spoken to D-D and they have logged onto the device and they believe it's a hardware issue so have told me to return it to where I purchased it or I can send it back to them to repair it.

Sorry to hear that, but glad to hear they reached out to you with a few solutions.