I have sold (60) starfish to someone who lives a few hours from me, in the same state. Shipped 2/day. Got a message they were all dead but (3) of them. I replaced the whole order, even included a cool pack thinking that was the issue. Again, 2days later I get a message saying they are all dead. I have sent all over the USA and have always had great experiences, rarely an issue, maybe one shipment out of 50 something happens. I have given a complete refund for the $90. So not only am I out the $90, but also shipping supplies for two shipments, and (120) starfish from my stock.
What would you do? Chalk it up as a loss? Or question the buyer?
Unfortunately I have already refund their purchase; but just looking for feedback.
I just feel majorly cheated given my shipping history…
What would you do? Chalk it up as a loss? Or question the buyer?
Unfortunately I have already refund their purchase; but just looking for feedback.
I just feel majorly cheated given my shipping history…