Hello, I have two Ai Nero’s and they are connected to my Mobius App on my iPhone. They had worked flawlessly up until an about a month ago. My 1st Nero 5 is completely fine and works just fine. The problem was when I Began having power outages due to the fires in California where I’m at. What’s wrong with is that after all of the power outages the power head never turned back on. I didn’t notice until I saw my Midas blenny chilling inside of the power head. Well crap. So I took the pump apart and gave it a THOUROUGH cleaning. Citric acid the whole nine yards but everything was completely dissembled in the solution. I put everything back together as how it was before it stoped working. I put it back in the tank after rinsing it in son RODI water. Plugged it back in and then nothing happened. The blenny came back and sat in the pump. SMH. So I took the pump out and put it in a bucket of water to fix it. I looked at the controller and the light was off but a flashing red light. Ok error code, no biggie so I looked on the manual and followed the instructions to a T. No luck. Tried again 20 mins later. No luck. The problem here that I bought them both used so I’m way past warranty. I had to pivot and put my secondary power head in the place of my Nero 5 that broke. I cannot control the flow and it’s on or off lol. I spent 3 hours digging in my stand and was pretty frustrated by the end. The family’s WiFi modem box was FRIED as a result of the outage and messed up the wifi often. At school I would get alerts from my Sicce control all app saying the wifi is out. Should I call Aqua Illumination to see what’s up? This is odd because the first nero was fine post outage but not the 2nd one. Did the power outage fry the controller? I think not because I switched power supply’s and the normal Nero 5 worked just fine. I switched them back after that experiment. When I would reboot the pump through Mobius it would spin to life for a half second and then turn off. I went with a chopstick and poked at the blades ONCE to see if it just needed a nudge. Nothing. Now what? I’ve tried anything unless there’s something I missed? I’m considering going for a 4k GPH Gyre instead for my tank + the Nero 5. I’ve lost almost all my SPS/Hard corals but my hammer coral is almost fully split into 2 heads so ig I can’t complain too much loll.
Thanks!!!
Thanks!!!
