Help with FMM

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whitejawfish

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so I have verified that one of my ports on the FMM has probably failed. whatever I plug into it reads "CLOSED". does anyone know of a way to fix this?

I already tried resetting it with a paper clip and that didnt change anything. the FMM has a green status light.
 
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rkpetersen

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There are a few things you could try.

First, make sure that the plug is pushed in firmly, all the way. If it's not, it will read incorrectly.

Second, you could manually set the port for the specific device you're attaching, and see if that helps.
Apex dashboard -> Modules page -> FMM page. Look at the 4 ports listed on the right. Uncheck 'auto-detect' and pull down to the specific device you're using in the port that isn't functioning correctly. See if that fixes it.
 

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