@LiveAquaria
I ordered 2 fishes from Liveaquaria Order Number: A3942536 and Order Number: A3942537 on february 19th. Next monday I received an email quoting that COVID is messing up with shipping so they want to ship it later. Fine, no issue. I don't want the animals to suffer. After that complete radio silence. Then today just an hour back I came back home from office and there is a fedex van in front of my door delivering something. I wondered what did I order. Then I saw the the guy was holding 2 Live aquaria boxes. I was shocked. I quickly opened the boxes and found both of my fishes inside. One of them is a moorish idol possibly one of the most fragile fish in the hobby and the other one a wrasse. I am currently drip acclimating them. They are both in shock and stressed. Now my question is being a customer is it too much to ask for a shipping confirmation email? Those 2 poor animals has done nothing wrong to go through this kind of torture. Its just stupid and shameful way to run any business. If in case I was travelling they would be left in front of doors for days and die. I don't have words to express how furious I am currently. This is possibly the last time I did business with you. Thanks.
I ordered 2 fishes from Liveaquaria Order Number: A3942536 and Order Number: A3942537 on february 19th. Next monday I received an email quoting that COVID is messing up with shipping so they want to ship it later. Fine, no issue. I don't want the animals to suffer. After that complete radio silence. Then today just an hour back I came back home from office and there is a fedex van in front of my door delivering something. I wondered what did I order. Then I saw the the guy was holding 2 Live aquaria boxes. I was shocked. I quickly opened the boxes and found both of my fishes inside. One of them is a moorish idol possibly one of the most fragile fish in the hobby and the other one a wrasse. I am currently drip acclimating them. They are both in shock and stressed. Now my question is being a customer is it too much to ask for a shipping confirmation email? Those 2 poor animals has done nothing wrong to go through this kind of torture. Its just stupid and shameful way to run any business. If in case I was travelling they would be left in front of doors for days and die. I don't have words to express how furious I am currently. This is possibly the last time I did business with you. Thanks.