Are you happy with how it works? Leaving aside the confusing alarm message syntax, have you been able to set up your system such that you're happy with how you get notified?
I'm having a hard time setting it up in such a way that it's adequate for my needs. Right now, we have two ways to be notified on alarm conditions - push notifications and email (or text, if you have an email sent to your phone number).
The push notification system seems pretty cool, but my problem with it is that I rarely see the notifications when they come in, and if I don't see them when they come in, I miss them. They remain on my iPhone notification screen, but I never look there. (Does anyone?) Is there some way to configure my phone so that the GHL push notifications are more "in your face"? Plus, if you enable KH Director notifications, you get notified on KH Director tests, not just alarms.
Otherwise, that leaves us with the email/text notifications. These would be fine, except for a major problem. If your Profilux is already in an alarm state, you won't be notified about a new alarm. Does everyone realize this? So you might have a relatively minor alarm condition, like a low dosing container that you haven't filled yet. Or you had a spurious reading from your KH Director and your KH Director isn't scheduled to do another reading for 6 hours. Or something like that. So while the Profilux is in this alarm state and something major is detected - like a leak, or a failed heater causing a high or low temperature - you will not be notified at all except via push notification.
This seems like a big problem to me, but I'd love to hear about any workarounds that people have come up with.
Thanks!
I'm having a hard time setting it up in such a way that it's adequate for my needs. Right now, we have two ways to be notified on alarm conditions - push notifications and email (or text, if you have an email sent to your phone number).
The push notification system seems pretty cool, but my problem with it is that I rarely see the notifications when they come in, and if I don't see them when they come in, I miss them. They remain on my iPhone notification screen, but I never look there. (Does anyone?) Is there some way to configure my phone so that the GHL push notifications are more "in your face"? Plus, if you enable KH Director notifications, you get notified on KH Director tests, not just alarms.
Otherwise, that leaves us with the email/text notifications. These would be fine, except for a major problem. If your Profilux is already in an alarm state, you won't be notified about a new alarm. Does everyone realize this? So you might have a relatively minor alarm condition, like a low dosing container that you haven't filled yet. Or you had a spurious reading from your KH Director and your KH Director isn't scheduled to do another reading for 6 hours. Or something like that. So while the Profilux is in this alarm state and something major is detected - like a leak, or a failed heater causing a high or low temperature - you will not be notified at all except via push notification.
This seems like a big problem to me, but I'd love to hear about any workarounds that people have come up with.
Thanks!
