Hydros connectivity issues after the latest firmware

[christinna77]

Is anyone else experiencing issues after the latest firmware update to 399 that dropped yesterday? One of my collectives regularly stops responding several times an hour and it literally started happening right after I updated. It eventually reconnects, but it's extremely unstable and I can't really control anything. My other collective also sometimes disconnects, but it's not nearly as bad as this one. Nothing has changed on my end except for the new firmware.

Also, I can't log into the Hydros forum https://forum.coralvuehydros.com/ to create a post, I'm getting a 403 error.

 

[n2585722]

Have you tried rebooting your router by unplugging it for a few seconds and plugging it back in? I just checked the Hydros forum and had no issues getting into it. There is also an official Hydros group on facebook.

 

[christinna77]

Have you tried rebooting your router by unplugging it for a few seconds and plugging it back in? I just checked the Hydros forum and had no issues getting into it. There is also an official Hydros group on facebook.

Thanks, I'll check the FB group. And it's not my router. Wi-Fi is all in green when it does connect. I even checked my router logs - the devices are not disconnecting from Wi-Fi and nothing else is having issues.

 

[n2585722]

It would be unusual for the whole collective to have the issue since each controller connects to wifi and the cloud server separately. So you should be able to get into the collective if one are more is connected but there would be errors of some kind. Also make sure all the controllers did update to the new firmware if you can gain access long enough. If one are more are on a different firmware version it can also cause issues.