I can't connect to my Profilux either through the myghl.com website, or through the MyGHL device in the GHL Connect app. This was working until recently. I think the problem started happening with the new app update. Is nobody else seeing this?
I can still connect through the local connection via wifi. I've been living with this for the last week or so, but I'm leaving tomorrow for a week-long trip and I really need to be able to connect remotely to be able to monitor the system.
I've tried rebooting the Profilux, that doesn't help. I also tried updating the firmware to 7.33 (I was on 7.32 when this issue began), but that didn't help either.
My network seems fine, and I am able to connect via myghl to a Mitras light in my system. And when I do connect locally using the app, I can see history for my sensors - I believe the profilux uses an outgoing connection to store history into the cloud, correct?
I can still connect through the local connection via wifi. I've been living with this for the last week or so, but I'm leaving tomorrow for a week-long trip and I really need to be able to connect remotely to be able to monitor the system.
I've tried rebooting the Profilux, that doesn't help. I also tried updating the firmware to 7.33 (I was on 7.32 when this issue began), but that didn't help either.
My network seems fine, and I am able to connect via myghl to a Mitras light in my system. And when I do connect locally using the app, I can see history for my sensors - I believe the profilux uses an outgoing connection to store history into the cloud, correct?