Innovative marine Helios issues

[Brainrad22]

I just installed my innovative marine Helios 200 W last night. Have been constantly E5 and E6 error.

My tank is a 40 gallon aqua top Recife. I have the heaters in the return chamber and I have temperature probe in the skimmer chamber. Everything is fully submerged.

Has anyone had these issues? Any tips?

Thanks

 

[Uncle99]

I just installed my innovative marine Helios 200 W last night. Have been constantly E5 and E6 error.

My tank is a 40 gallon aqua top Recife. I have the heaters in the return chamber and I have temperature probe in the skimmer chamber. Everything is fully submerged.

Has anyone had these issues? Any tips?

Thanks

Both codes refer to low water flow or not fully submerged.

Try putting the probes closer to the heaters.

 

[Brainrad22]

Both codes refer to low water flow or not fully submerged.

Try putting the probes closer to the heaters.

The 2 100W elements are in the return chamber. Both are submerged. I just don’t know how I would increase flow around them. I thing the sensor is fine, I’ll try moving it to see if it helps.

 

[Uncle99]

The 2 100W elements are in the return chamber. Both are submerged. I just don’t know how I would increase flow around them. I thing the sensor is fine, I’ll try moving it to see if it helps.

Ok.
Did you power off the unit for a minute?
Sometimes, it can’t clear the code.

If the codes are correct, both heaters suggest and overheat situation.