I ordered an inD Aquatics auto-feeder, with a bunch of accessories, back on Sept 12, for shipping a couple days after that.
The shipping day came and went with no tracking number.
7 days ago I sent them an email asking about it. No response.
And I sent another email on Friday asking about it, still no response.
I'm not sure if it makes a difference but I ordered through the international site for shipping to Canada.
Anyone have similar experiences? Not sure what I should do here beyond maybe trying to get a chargeback on the credit card.
The shipping day came and went with no tracking number.
7 days ago I sent them an email asking about it. No response.
And I sent another email on Friday asking about it, still no response.
I'm not sure if it makes a difference but I ordered through the international site for shipping to Canada.
Anyone have similar experiences? Not sure what I should do here beyond maybe trying to get a chargeback on the credit card.
