It's always UPS

DJF

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That’s the double edged sword with LFS; if no one bought online, LFS would be stocked with what locals wanted. Believe me I get it, have experienced the same delays and still buy online but if you want guaranteed delivery- you gotta be the deliverer.
 

mryan04290

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That’s the double edged sword with LFS; if no one bought online, LFS would be stocked with what locals wanted. Believe me I get it, have experienced the same delays and still buy online but if you want guaranteed delivery- you gotta be the deliverer.
Agreed but sometimes deals are too good to pass up in the online market!
 

KrisReef

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The problem I see is that shipping is a seasonally predictable thing. Summer it’s often too hot and dependent upon where the vendor is located and what route the box must navigate to your door coral shipments that didn’t melt in transit are either a miracle or something to be expected. Winter, spring and fall can also be tricky depending on the route.

I look at vendor sales, shipping costs and shipping routes and avoid seasons and routes with risks that often make the discount prices a bust based upon the likelihood of shipping delays and stress upon livestock that I don’t want to accept.
 

ScottJazz

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I HAD TWO SHIPMENTS DELAY IN LOUISVILLE because of weather like they always fkn do… anyways one managed to get on flight early this morning and is now in my area , I cannot go pick it up due to it being on the trailer and since they changed my delivery date to tmm , nothing I can do even tho it’s literally 5 mins away from me

The other box is still delayed in Louisville ky with no progress , you ever try calling them? the dang machine sometimes just hangs up ….
Same for me, except I tried to change to local pick up and they want to charge me $6! Their delay (even though weather was clear in KY) but I have to pay to pick up. Ridiculous!
 
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Pvtgloss

Pvtgloss

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Everyone get their packages yet?? Or still waiting like me?
Mine came in. My daughter put them in the sump. I got off work early and rushed back into town and dipped and qt'ed them. They all made it. I'm not sure if they were going to look out for me if any didn't make it. But the corals were great. Nice big corals on brand new looking plugs. They even threw in a freebee. The packaging was really good too.
 

DJF

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Mine came in. My daughter put them in the sump. I got off work early and rushed back into town and dipped and qt'ed them. They all made it. I'm not sure if they were going to look out for me if any didn't make it. But the corals were great. Nice big corals on brand new looking plugs. They even threw in a freebee. The packaging was really good too.
Great to hear!
 

Lavey29

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This is the third time in a few months where UPS screwed up. Next day air shipment of corals. It's a 2hr drive and they sent it to Philadelphia stating,"we've incorrectly sorted this package which may cause delays". The problem is that I'm going out of town tomorrow and won't be home to acclimate,dip and mount the corals in qt tank. All my daughter died will I'm out is feed, apex does the rest. The delivery date already changed to tomorrow. I've reached out to the vendor and haven't heard back yet, but on their website it states they are not responsible for shipping delays. I checked ups website and their guarantee to refund shipping fee. But I pay shipping cost to vendor. They way I see it, potentially the vender can refund the shipping for themself and I'll have a box of cold dead coral when I get home Sunday. I'm a concernd by the fact that the vendor hasn't reached out to me yet. Has anyone been through this? Any advice?

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If you paid by credit card tell your bank you did not receive what you ordered and they will remove the charge unless the vendor takes care of you somehow. The vendor has insurance on his package no doubt. UPS is the worse. What can Brown do for you? Deliver dead corals.
 

ebeckman1011

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I HAD TWO SHIPMENTS DELAY IN LOUISVILLE because of weather like they always do… anyways one managed to get on flight early this morning and is now in my area , I cannot go pick it up due to it being on the trailer and since they changed my delivery date to tmm , nothing I can do even tho it’s literally 5 mins away from me

The other box is still delayed in Louisville ky with no progress , you ever try calling them? the dang machine sometimes just hangs up ….
You have to say representative multiple times and like trouble with order or something. But it’s a hassle. I’m in the same spot. I ordered and it was supposed to be here Thursday. QCC printed the label at like 245p on Wednesday. But either ups didn’t pick it up or they didn’t drip it off until 1045 that night. So it didn’t come Thursday and I took a few hours off to receive it. UPS said it would be there by 1250 today. I wake up and it’s still stuck in transit and they’ll let me know. QCC said we had to wait til it was found or delivered. Sounds efficient 🙄. Finally ups sent something to them saying it had been destroyed and discarded and I had been notified. That’s bs because I still haven’t heard officially from UPS despite a manager there telling em she’d investigate and call me. So I text QCC and explain that I’m leaving for a business trip late next week and I really need this taken care of. I asked about shipping costs because like you stated, they as the seller, can get it back. It I e yet to hear so much as an “I’m sorry this happened”. They just very quickly told me they don’t ship on weekends when I asked about that. It went off the reservation in Charlotte on the way to Lexington Ky. This will definitely lbs ry last time I purchase from QCC because to them it’s like no big deal. $40+ for shipping overnight and they get it out late AND it gets lost. Tomorrow will be day 3 of the supposed overnight shipping. At this rate USPS would’ve gotten it here faster.
 

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