JBJ ATO not working

[Charley75]

So I just unpackaged this unit, set in up per instructions.......and nothing. I lifted the sensor up out of the water to simulate low water, the pump light comes on, but the pump never actually turns on. I took the pump out to test it separately and it works fine when plugged in by itself into an outlet. I even went as far as replacing the tubing thinking the cheap airline tubing was linking.....still nothing. The reservoir is sitting in a closet behind my tank and the line running through the wall.....maybe 2 ft run.

 

[jerrod]

Did the plunger move when you pulled it out of the water? I had one brand new that was like that but it loosened up.

 

[jerrod]

Nvm re read it the pump isn’t getting the signal to turn on. If you have a volt meter see if the actual outlet on the side is getting power. If not I would send it back for replacement.

 

[Charley75]

Pump light comes on, but the pump doesn’t turn on.