Red Sea customer service is attentive but not very helpful. From what Ive read, although the cabinet building, instructions and no video is atrocious, and if had to do it all over again would pass on both Red Sea and waterbox, the stands are a bit better at Red Sea. However many customers complain of bowing in 3-5 years. Red Sea response is that’s because the tank stand got wet….Huh? This is an aquarium with saltwater after all! Anyway my view now is going custom tank and stand is the better way to go…. Might cost a bit more but there are really no short cuts in this hobby and long run very worth it. Still learning after all these years……The stands are IKEA quality and customer service is abhorrent.
PS- to be fair I rarely if ever hear complaints about the Red Sea or Waterbox actual aquariums themselves. Great glass quality and seem too hold up well over many years.