Kessil troubleshooting

[Southpaw240]

Hi I hope someone can help me. I am running 3 kessil A360we's for about 3 years with a spectral controller. I had dropped the controller in some water and eventually the controller died which I had anticipated. Was hoping maybe it would dry out and continue to work but no such luck. So I purchased a new controller a few months ago (new from BRS). Now my lights are flickering when they ramp up and down near the end of their cycle. How do I go about diagnosing what the cause is?

 

[Kessil]

HI Email our customer service and they would be happy to help! Just to start I would make sure the controller is on the latest firmware. In addition, I would see if this can be replicated with the light if it is unplugged from the controller.

 

[Kessil]

[email protected]

 

[Southpaw240]

Thanks for the response. I did speak with support and tried a new cable which helped. Thank you.