kh director connection help !

LOVEROCK

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I used to be able to connect to GCC, to my doser on my iphone, i attemped to set up wifi , static ip address or the other one via USB to my lap top, ever since i can not connect to GCC through Iphone , nor can i connect to my Kh director through USB to my laptop anymore . Anyone willing to steer my to right path ? not the best in tech, but i can follow some directions thanks
 
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LOVEROCK

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just so you know when i attemped to put it on static or the other wifi connection mode , the KH director would never turn blue and blink
 
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LOVEROCK

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hmm since i tried to connect it to WIFI, via thru usb to laptop, but the kh director never changed it to blue and blinked, perhaps it never happened ?
 
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LOVEROCK

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lan is like GHL connect app on Phone ? , i used to be able to look up wifi and connect to connection GHL doser (wifi) , and then launch GHL connect app to connect, now i can not anymore , im assuming that was LAN ?
 
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LOVEROCK

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maybe by lan , you mean ethernet cable, if so yes i just tried and wont work !
 

paul01609

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I couldn’t connect to mine last week and took sevral goes befor it connected,have you connected via lan the checked you app see if it shows with ip address
 

Lasse

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If you not can connect with USB either - it not only is a IP adress problem. The USB connection do not use TCP/IP - it is a serial connection.

Connect your laptop to the Doser with USB, Start GCC. Open administration. There you should Have your Doser with a RS232 connection. You should see a com port (blue). Go to device manager (red) Klick.

1607270169858.png


Open device manager - look for port (COM LPT) (red) . Check if it shows the same port both in device manager and administration of the Doser. If not - change the port in the doser to the one in device manager

1607270467226.png


If it not work now (with USB connection) - open a support ticket with GHL

Sincerely Lasse
 
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LOVEROCK

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If you not can connect with USB either - it not only is a IP adress problem. The USB connection do not use TCP/IP - it is a serial connection.

Connect your laptop to the Doser with USB, Start GCC. Open administration. There you should Have your Doser with a RS232 connection. You should see a com port (blue). Go to device manager (red) Klick.

1607270169858.png


Open device manager - look for port (COM LPT) (red) . Check if it shows the same port both in device manager and administration of the Doser. If not - change the port in the doser to the one in device manager

1607270467226.png


If it not work now (with USB connection) - open a support ticket with GHL

Sincerely Lasse
Holy it worked LOL
 
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