Klir di4 not working

[corey904]

I don’t know if it’s a simple mistake I’m making setting this up or if i need to buy a replacement.
i followed all the correct instructions from the coralvue video in setup but the motor doesn’t seem to want to turn when the probe is submerged
I took all the electronics out of the system and laid them out. I found that on the blue controller the blue light was constant all the time.
the red light however was different. It would flash on the controller until I took the probe and submerged it (into a glass of water). Once submerged the red light would remain constant
Do you know what’s wrong or which replacement part I should buy?

 

[John Neuzil]

I don’t know if it’s a simple mistake I’m making setting this up or if i need to buy a replacement.
i followed all the correct instructions from the coralvue video in setup but the motor doesn’t seem to want to turn when the probe is submerged
I took all the electronics out of the system and laid them out. I found that on the blue controller the blue light was constant all the time.
the red light however was different. It would flash on the controller until I took the probe and submerged it (into a glass of water). Once submerged the red light would remain constant
Do you know what’s wrong or which replacement part I should buy?

i would submit a support ticket at the Coralvue Support Portal. There support is excellent.
Does the motor turn if you use the buttons to advance it?

 

[Leon Gorani]

I don’t know if it’s a simple mistake I’m making setting this up or if i need to buy a replacement.
i followed all the correct instructions from the coralvue video in setup but the motor doesn’t seem to want to turn when the probe is submerged
I took all the electronics out of the system and laid them out. I found that on the blue controller the blue light was constant all the time.
the red light however was different. It would flash on the controller until I took the probe and submerged it (into a glass of water). Once submerged the red light would remain constant
Do you know what’s wrong or which replacement part I should buy?

So I’ve had mine for about 8 months and mine just stopped working as well. Both the blue and red light are constantly on on the controller and even when I hold down the button it doesn’t roll the fleece the manual way. Not sure why. My fleece in the roll started to bunch up to the right side so i think that stopped it from being able to roll on its own but now it won’t even when there is water on the sensor. I will probably contact them and see why they say

 

[corey904]

I would appreciate if you let me know what they tell you

 

[Jamezanity]

I would not buy another equipment on @CoralVue anymore! I ask for replacement motor because the first gen motor is sucks and doesnt have enough power to pull the matt and they told me I need to purchase a new one. This is sucks!’ Not gonna waste my money again on this brand!!