LA Diver Den Delivers Fish....

Discussion in 'Reef Aquarium Discussion' started by BenitaSolo, Jan 11, 2019.

  1. BenitaSolo

    BenitaSolo Active Member

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    LA Divers Den sent me a fish a day early! They didn’t send and notice, no tracking info, nothing. Oh and it’s below 30 and the package sat outside all day...
    I paid the extra fee for Saturday shipping! I really respect DiversDen but am pretty annoyed by this. Water was probably around 50 degrees. I didn’t have my QT set up... that was tonights plan for TTM.
    Owell... we’ll see what happens.

    My other two purchases thru them have been all positives
     

  2. James M

    James M I like anemones R2R Supporter R2R Excellence Award Reef Tank 365 Build Thread Contributor

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    Are the fish okay ?
     
  3. BenitaSolo

    BenitaSolo Active Member

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    Obviously it was very very slow in the bag. On its side breathing fast. The warmth brought fight back to it... yellow scopas tang. I did a quick acclimation after it was up to temp and released
     
    Last edited: Jan 11, 2019
  4. Hot2na

    Hot2na Active Member

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    They've been screwing up alot lately...maybe they know they're next on the chopping block
     
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  5. BenitaSolo

    BenitaSolo Active Member

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    Yeah I felt really bad when I called LA 1-800 # and took a short, but respectful tone with the guy. Very nice guy.
     
  6. PDR

    PDR <°)))>{ R2R Excellence Award Partner Member 2019 Reef Tank 365 SCAA Member Build Thread Contributor Hospitality Award

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    Divers Den is not what it used to be. They recently shipped me a fish with a large parasitic worm attached to it, something you could not miss while bagging the fish.
     
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  7. saltyhog

    saltyhog blowing bubbles somewhere R2R Supporter R2R Excellence Award Reef Squad Leader Partner Member 2019

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    They sent a shipment to me a while back with no warmers with local temps in the 30's. Water temp was 60° on arrival. Then last week I ordered an anemone. The day it was to ship they emailed me they didn't have one to ship. I emailed them back that I couldn't be home to accept shipment for at least a week and they shipped one the next day! Fortunately I called them and they re-routed the shipment back to them.

    This never used to happen.
     
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  8. BenitaSolo

    BenitaSolo Active Member

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    This all stinks. They have a really nice facility and it always seemed very well taken care of...
     
  9. BenitaSolo

    BenitaSolo Active Member

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    That’s bad... I had a fish from DD die in QT of either velvet or very aggressive ich. I don’t blame them. That happens and I had it in a qt with prazi only. No copper. Then one morning, BAM... bad coverage of a parasite. They gave me a full refund for which I am grateful.
     
  10. Brian1f1

    Brian1f1 Well-Known Member

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    Why would they be on the chopping block?
     
  11. 3Ford1AstonFamily

    3Ford1AstonFamily Tang, Angel, & Wrasse Addict Staff Member Team R2R R2R Supporter R2R Excellence Award Partner Member 2019 Article Contributor Build Thread Contributor Expert Contributor Hospitality Award

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    Drs foster and smith going out of business, big changes at live aquaria recently, etc.
     
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  12. saltyhog

    saltyhog blowing bubbles somewhere R2R Supporter R2R Excellence Award Reef Squad Leader Partner Member 2019

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    Hmmmm, just checked my Paypal account, they charged my Paypal account and haven't refunded it.
     
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