Hello my fellow reefers
I have a 1/3 HP JB Artica chiller.
It has been working great for the past three and a half yrs
I noticed a major leak recently and had to take chiller off line. Fortunately since it's winter it's not currently needed.after inspecting the chiller I noticed that the outlet pipe was shattered internally. I am not certain how this occured.
Once it was installed, I did not move it around.
I reached out to the manufacturer and in our discussions it appeared that it was a defect and I would get some help.
Unfortunately I stopped hearing from the contact at JB Artica.
See image attached.
I would appreciate any suggestions .
Thank you.

I have a 1/3 HP JB Artica chiller.
It has been working great for the past three and a half yrs
I noticed a major leak recently and had to take chiller off line. Fortunately since it's winter it's not currently needed.after inspecting the chiller I noticed that the outlet pipe was shattered internally. I am not certain how this occured.
Once it was installed, I did not move it around.
I reached out to the manufacturer and in our discussions it appeared that it was a defect and I would get some help.
Unfortunately I stopped hearing from the contact at JB Artica.
See image attached.
I would appreciate any suggestions .
Thank you.
