Life-time GHL ION probe

[BeanAnimal]

I have some philosophical issues with the way GHL handles problems and their gatekeeping here, but overall am pleased with most of the product. I don't have a lot of experience with CoralVue - but don't have a great opinion of their support or many product lines either. I do think the ReefOctopus skimmers are great, pumps mediocre, but support meh.


Given my poor experience with ReefBot Lab - I may be on the fence for a long time before I buy into any more automated testing.

 

[Dave-T]

I have some philosophical issues with the way GHL handles problems and their gatekeeping here, but overall am pleased with most of the product. I don't have a lot of experience with CoralVue - but don't have a great opinion of their support or many product lines either. I do think the ReefOctopus skimmers are great, pumps mediocre, but support meh.


Given my poor experience with ReefBot Lab - I may be on the fence for a long time before I buy into any more automated testing.

I have two of their hydros wave engine flow controllers, which I think are excellent. And the support I received on those for the couple of "how do I" type questions I've asked has been very good, both responsive and helpful.

 

[IKD]

I have some philosophical issues with the way GHL handles problems and their gatekeeping here, but overall am pleased with most of the product. I don't have a lot of experience with CoralVue - but don't have a great opinion of their support or many product lines either. I do think the ReefOctopus skimmers are great, pumps mediocre, but support meh.


Given my poor experience with ReefBot Lab - I may be on the fence for a long time before I buy into any more automated testing.

Well, if reef product launches have taught us anything, patience is mandatory LOL. We will see what happens, but the next year will be exciting.

 

[BeanAnimal]

Well, if reef product launches have taught us anything, patience is mandatory LOL. We will see what happens, but the next year will be exciting.

I assume that somebody will get it right with a reliable and reasonably accurate device that is also cost effective to operate.

 

[Pod_01]

I assume that somebody will get it right with a reliable and reasonably accurate device that is also cost effective to operate.

In a niche market ……

Hydros has 1 year warranty on their products, I am not feeling the reliable or made to last vibe…

 

[BeanAnimal]

In a niche market ……

Hydros has 1 year warranty on their products, I am not feeling the reliable or made to last vibe…

I guess I should qualify my statement...

Relative to each other and what we have now. Things should get a bit better due to competition.

 

[IKD]

In a niche market ……

Hydros has 1 year warranty on their products, I am not feeling the reliable or made to last vibe…

I agree 1 year is short, but it’s still 9 months more than the IOND probes (90 days)

https://www.reef2reef.com/threads/life-time-ghl-ion-probe.938299/post-11591384

 

[JaysLittleOcean]

I'm still waiting on a two probes I ordered, one from Big Show Frags in Canada (ordered 1 month after the unit came out originally) which is waiting on GHL to provide them with the probe and the other directly from GHL which was ordered fall of last year. Still nothing I have a probe that was replaced from the original one my unit came with which is still working but now I send out ICP Test weekly since getting replacement probes is almost unheard of.

 

[Pod_01]

I agree 1 year is short, but it’s still 9 months more than the IOND probes (90 days)

https://www.reef2reef.com/threads/life-time-ghl-ion-probe.938299/post-11591384

Not going to argue the 90 days, but probes are consumables. You know you will replace them eventually, 3 months or 1 year or who knows but you know you will be replace the probes. That is part of the deal.

ION D (the box) or Hydros Maven (the box) are not consumables, hence 1 year warranty is short.
Unless the aim is for them to last 1 year and 1 day and in that case they are consumables.