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When you want to use it, mention it to the cs person that you have credit. It also might help if you have the order number the credit on file came from.LA gave me a store credit for a square spot anthias i lost yesterday in QT where in my account do i see the credit i dont see it and how do i use it
LA gave me a store credit for a square spot anthias i lost yesterday in QT where in my account do i see the credit i dont see it and how do i use it
Those are some cool fish though.
I feel sorry for all the fish and corals going to the wrong places. What if they are sent to people who are not equipped to take care of them? Can you imagine someone with a 20 gallon tank receiving a large Angel or something? What if there was no LFS nearby?
Agreed. I have 2. one was more shy. For awhile I had a lid but the overflow didn’t have a cover due to the light mount. The shy one always managed to get through the overflow teeth since there was no lid and would get in the sump.Be aware that those dartfish are jumpers! They are fun to have as a group though....
Your carpet nearly gave me a heart attack. Looks looks like large bin full of meal worms!!
Before you put that "bad karma" crap on me. Your employee was too lazy or too inept to deal with it.
So yeah, before you go implying that I ripped you off.. I CALLED, informed them what happened and that the fish was actually smaller than the fish I originally paid for, the guy was like..ummmm, well, I'm not quite sure.. just keep it.
"So we are cool?" "Yeah we are cool"
Glad the fish arrived safe and sound! Thanks again for your patience and the update.
As an update @LiveAquaria called me and offered to ship 2x DD WYSIWYG Trios of Anthias the very next day as a replacement for the ones I had bought and they shipped in error to someone else. I agreed to this instead of a refund and the fish arrived healthy and are happily going through QT protocol. They eat ravenously and accept both frozen and pellets, I'm very happy with my experience with Live Aquaria regardless of the mix up. They made the effort to fix the mistakes and that's important for a company to do!
Bravo!