LiveAquaria: Eight Thumbs Down!

MyOtherCarIsAFishtank

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Stay away from LiveAquaria. I've been a customer there for like a decade, and I'm just over them. They sell products they don't really have in stock. That means later they delay or cancel your order because of stock issues.

For example, I bought stuff during a sale, going with LiveAquaria over others, and then LiveAquaria notified me by email they didn't have enough of my order in stock (despite listing it all as in stock ...). Now, I can see from the site the exact item I ordered that was out of stock is back in, except LiveAquaria didn't hold the other part of my order in the interim, so now they can't ship because of that. I missed the sale prices other vendors had because I trusted LiveAquaria, and now LA is cancelling/delaying forever my order.

I guess their philosophy is they can make more money by selling to the people who bought fish after the sale ended (because they're paying regular price), and so screw the people who bought during a sale (and who have been waiting a week). That's pretty shady.
 
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