just looking for the facts, not blasting, in hopes to saves many others, including myself, time and money. that's the beauty of this forum is the information density. but of course up to you on how you want to share or not share the specificities of your interactions.It's not appropriate to mention names or blast specific companies. I was mainly venting becuase it frustrating when you can't even get a return call or reply email. I gues business is that good for some that new bsuiness is not needed. And I called and emailed more than once in each instance.
And once you mention the word "custom" and/or go "outside the numbers" the price will jump considerably. Most want to build stock sumps and stay away from custom orders.
g'luck on your search and be sure to post up when you settle on your solution!