Marine Modular Potential Scam

mjb04

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Hi Everyone, hoping the community can help me out, I’ve purchased a 48gph overflow from marine modular, they were quick to answer all my emails, have taken my money, to get an email saying that shipping was wrong but on there end I understandably said that’s fine I’ll pay the difference. Now I’m 1000 down and no communication. Can anyone help me or is this a common problem with this company? Any help would be great. Thanks Matt
 

fishface NJ

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I have bought from him in the past. I just placed an order on Thursday for a new overflow which will go on my new tank. He told me it would take 7-12 days to make it since it's a special order. Will keep you updated.
 

spsick

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Not a scam. I have purchased from them several times. It’s 1 guy and he makes everything by hand so it may not be the fastest.
 

billyocean

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I ordered 2 custom overflows about a year or so ago when thr website was going through changes. Communication was fine..took a couple days at times but everything was fine. The overflows were awesome and built excellent. Can't speak on it since then but they are a reputable company
 

Fish Fan

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I haven't yet purchased, but I've talked to MM. I see you're in Australia, is the problem really with MM or the shipping to where you're located?
 

billyocean

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Some pics of mine when I got them.

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mjb04

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Hey guys, just an update, he had issues with his email and didn’t receive any of my emails. Back on track for now and everything looks promising again, thanks for all your support.
 

areefer01

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OP could you do me a favor and reach out to a mod and ask for a title / subject line change? I do not mean this disrespectful to you but the title, subject, says "potential-can" when this is only a communication issue.

It could cause damage to their business if someone does a search on modular marine overflow and this is at the top. Thank you for the closure at the end so that is amazing all on its own but we really don't want a wrong message being sent.
 
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mjb04

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OP could you do me a favor and reach out to a mod and ask for a title / subject line change? I do not mean this disrespectful to you but the title, subject, says "potential-can" when this is only a communication issue.

It could cause damage to their business if someone does a search on modular marine overflow and this is at the top. Thank you for the closure at the end so that is amazing all on its own but we really don't want a wrong message being sent.
Absolutely, happy for the post to be deleted, I think it’s all been sorted so happy to have it removed or renamed. Which ever, thank you
 
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mjb04

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Hi Everyone, hoping the community can help me out, I’ve purchased a 48gph overflow from marine modular, they were quick to answer all my emails, have taken my money, to get an email saying that shipping was wrong but on there end I understandably said that’s fine I’ll pay the difference. Now I’m 1000 down and no communication. Can anyone help me or is this a common problem with this company? Any help would be great. Thanks Matt
Just want to clarify to everyone this has all been sorted, was a communication problem that went on for a week, but all resolved and yea admin/mod, can you please delete or rename this post.
 
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